Shipping and Returns

Return Policy

  • Returned merchandise may be accepted within 30 days of the date of purchase.
  • Returned merchandise must be in its original condition, never displayed.
  • Used or previously displayed items may not be returned
  • Items that include the terms "custom," "custom made," or "made to order" in their descriptions may not be returned.
  • We reserve the right to refuse or limit returns or exchanges for any reason
  • Please note that when we receive your return, we'll deduct $7.00 USD from your refund for handling fees.
  • Please use the carrier of your choice to return merchandise and to create your own label - we recommend using a traceable and insured form of return delivery. 
  • Ship returns to: 

           Liberty Flags, Inc., 5634 S Mingo Road, Tulsa, Oklahoma 74146

If the return is a result of our error please contact LIBERTY FLAGS, The American Wave®  Customer Service. 

You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This three-week period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 5 business days).



If you encounter any problems with this process, please contact LIBERTY FLAGS, The American Wave® Customer Service.

Shipping

We do not ship to international locations other than U.S. Territories and Military APO/FPO addresses. Packages to U.S. Territories and Military APO/FPO addresses are sent via USPS Priority Mail.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.